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Five9 Inc
4000 EXECUTIVE PKWY., SUITE 400
Phone: (925) 201-2000p:925 201-2000 SAN RAMON, CA  94583  United States Ticker: FIVNFIVN
Business Summary
Five9, Inc. helps organizations to create hyper-personalized and artificial intelligence (AI)-driven customer experiences. The Company's Intelligent CX Platform, powered by Five9 Genius AI, delivers a suite of applications that enable a range of customer service, sales, and marketing functions. It delivers an end-to-end cloud software solution for contact centers. The Company's solution allows simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media and mobile channels, either directly or through its application programming interfaces. The Company's product categories include Core Cloud, AI & Automation, Employee Engagement and Customer Engagement. Its Core Cloud products include Global Voice, Agent Desktop Plus, Supervisor Plus, CRM Integrations and UC Integrations. Its AI & Automation products include Artificial Intelligence, AI Agents, AI Insights, AI Knowledge, GenAI Studio, Workflow Automation and Reporting & Analytics.

Scores and Ratings
FRISK®
Score		 Z''
Score		 PAYCE®
Score		 DBT
Index		 Moody's
Rating		 Fitch
Rating		 DBRS
Rating
YesYes-Yes---

Financials, News and Filings
Latest
Statement		 Last
Audit
News		 SEC
Filings		 Bankruptcy
Filings		 Suit &
Judgment
Filings		 Tax
Lien
Filings
12/31/202412/31/2024YesYes--Yes

Industries
SIC Code Description
7372 Prepackaged software
7374 Computer processing and data preparation and processing services
7371 Computer programming services

Officers and Directors

Title
Name
Age		 Title
Date		 Start
Date
Executive Chairman of the Board, Chief Executive Officer MichaelBurkland 62 11/28/2022 1/1/2008
President AndyDignan 47 3/10/2025 11/9/2023
Interim Chief Financial Officer, Principal Financial Officer BryanLee 46 4/1/2025 4/1/2025
6 additional Officers and Directors records available in full report.

Business Names
Business Name
Acqueon, Inc.
Five9 Portugal Unipassoal Lda
Five9 Russia
FIVN
Inference Technologies Group, Inc.
SoCoCare

General Information
Number of Employees: 3,073 (As of 12/31/2024)
Outstanding Shares: 75,809,562 (As of 2/14/2025)
Shareholders: 14
Stock Exchange: NASD
Federal Tax Id: 943394123
Fax Number: (302) 655-5049


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